Privacy Policy
Vorxenorscyx collects and processes personal information in connection with our computer assembly consultation services. This policy explains how we handle your information in accordance with the Privacy Act 2020 (New Zealand).
Information We Collect
When you contact us or use our services, we may collect:
- Name and contact details (email, phone)
- Details you provide about your project, budget, or hardware preferences
- Consultation notes and correspondence
- Technical data such as IP address and browser type when you visit our website
How We Use Your Information
We use your information to:
- Schedule and deliver consultation sessions
- Respond to enquiries and provide tailored advice on PC assembly and configuration
- Improve our services and follow-up support
- Comply with legal obligations
We do not sell your information or share it with third parties for their marketing.
Legal Basis for Processing
Under the Privacy Act 2020 (New Zealand), we collect and use your information where:
- You have given consent
- It is necessary to perform our contract with you (e.g. providing consultations)
- We have a legitimate interest that is not overridden by your rights
- We are required or permitted by law
Sharing and Disclosure of Information
We may share your information only:
- With service providers who assist our operations (e.g. hosting, email) under confidentiality obligations
- When required by New Zealand law or to protect our legal rights
- As described in the Third-party services section below
Data Protection
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes secure storage, limited access, and appropriate technical and organisational measures.
Your Rights and Options
Under the Privacy Act 2020 you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Complain to the Office of the Privacy Commissioner if you believe we have breached your privacy
To exercise these rights, contact us at touchask@vorxenorscyx.world.
International Transfer of Data
Some of our service providers (e.g. Google, hosting) may process data outside New Zealand. Where we transfer information overseas, we take steps to ensure it is protected in line with New Zealand privacy standards.
Data Retention
We keep your information only for as long as needed to provide our services, handle enquiries, and meet legal obligations. Consultation notes may be retained for follow-up and service improvement. You may request deletion of your data where we have no legal obligation to retain it.
Children's Privacy
Our services are not directed at anyone under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Third-Party Services
Our website may use the following services, which have their own privacy practices:
- Google Ads (Conversion tracking and Remarketing): We may use Google Ads to measure conversions and show relevant ads. Google may collect data as set out in its privacy policy.
- Google Analytics: We may use Google Analytics to understand how visitors use our site. This may include cookies and similar technologies.
- Google Maps API: If we use maps on our site, Google may collect data related to map usage.
We encourage you to review these providers’ privacy policies. We do not control data collected by them.
Use of Cookies
We use cookies and similar technologies for essential site operation, preferences, and analytics. For details, see our Cookies policy.
Policy Updates
We may update this policy from time to time. The current version will be published on vorxenorscyx.ddd. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Information
For privacy enquiries, access or correction requests, or complaints, contact us at touchask@vorxenorscyx.world or via our contact page.